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FAQ: What Is the Difference Between a Reserve Auction and an Absolute Auction?

An absolute auction is one where the property is sold to the highest qualified bidder with no limiting conditions or amount. A reserve auction is one in which the seller retains the right to establish a minimum price.

FAQ: What Is the Difference Between a Spectator and a Bidder?

Users are required to confirm their email address when they create an account with Sharp Auction Engine. A spectator is one who has created an account but has not confirmed his or her email address. Spectators cannot bid in auctions. Bidders, however, have confirmed their email addresses and have the opportunity to bid in auctions.

FAQ: What is the Difference Between an Auctioneer, Clerk and Seller?

When you add additional users to your auction house, you can choose their roles to be Auctioneer, Clerk, or Seller. The type of role you assign the new user determines what they can and cannot do within the system.
Auctioneers have full access to the online auction house. They can create, edit, and publish catalogs and fully access and edit Auction House Settings. Clerks work closely with auctioneers, and thus have similar access with one main exception: clerks cannot publish listings. The auctioneer must sign in to review and publish the listings. Sellers can only create “For Sale” listings. They can publish, edit, and delete these types of listings only. They also do not have access to the Auction House Settings.  This type of user is great for additional staff members who help sell assets using the traditional “For Sale” method, such as real estate agents.
SAE gives you the ability to share your account with key members of your team, while remaining in control of what those users can d…

FAQ: What Is The Difference Between Online and On-Site Events?

An online only auction is held only on the website and accepts online bids only. An on-site event is held at a physical location and accepts in-person bids only. There are also occasions where the event will be both online AND on-site. In this instance, online bids are accepted up to the day of the on-site event, where in-person bids will also be accepted.

FAQ: What Size Logo Should I Use?

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Your logo, when displayed as your profile image, will automatically resize to fit the profile image box, however, on your company's multi-instance, the logo will display in the size of the original uploaded image. This leaves the choice up to you as to how large you want your logo to be displayed. If your logo is showing up too big or too small, open it up in your computer's graphics software and resize it to the desired size shown below.



How To View and Send Messages

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We live in an age of information, and when you're bidding on an item, the more information, the better. We make it easy for you to communicate with both bidders and auction houses from with in the Sharp Auction Engine system. Simply sign in to your account and follow the steps below.
1. From your home screen, click the envelope icon.
2. From this screen, you can view and send messages within the system, just like your regular email. NOTE: As an auctioneer, you can send messages as an auction house OR as a bidder. You can toggle between the two types of messages by clicking the titles highlighted below.
3. Click "Compose new message" to send a message from within the system.
4. (When sending messages as a bidder) Enter one or more characters in the "To auction houses" field to see a dropdown menu of auction houses to contact.
5. Select the auction house you wish to contact from the drop down menu.
6. (When sending messages as an auction house) Choose the user, or bidd…